Once your order is successfully submitted, we will ship your order the following business day.
It is then picked, packed, and dispatched. Once it is on its way to you, you will receive tracking info via email.
If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Standard Shipping: Free; 10-25 business days for delivery.
Express Shipping: $15.99; 3-7 business days for delivery.

Packages are not transported on weekends and local public holidays.
Kindly note that the estimated delivery times are estimates and may vary due to external factors out of our control.
These factors may include but are not limited to, extreme weather conditions, technical failures, customs delays, etc.

All shipments are made with well known, reputable carriers.
We select the best carriers for your country including Fedex, DHL, UPS, USPS, Royal Mail, and more.
Please note that although shipping is free, you may be subject to, but not limited to: VAT, import duties and/or taxes,
which are levied once the package reaches the destination country.

We ship the orders in two places, one is in Hongkong, the other is in the United States. We will try our best to send the products as quickly as possible.
If there is any damage to the packaging on delivery, pls contact us immediately at contact@esquki.com.
Thank you and enjoy your shop on ESQUKI!