It is then picked, packed, and dispatched. Once it is on its way to you, you will receive tracking info via email.
Standard Shipping: 10-25 days for delivery.
Express Shipping: 3-7 days for delivery.
Packages are not transported on weekends and local public holidays.
Kindly note that the estimated delivery times are estimates and may vary due to external factors out of our control.
These factors may include but are not limited to, extreme weather conditions, technical failures, customs delays, etc.
Your tracking number will be located in your shipment confirmation email.
Please allow 24-48 hours for your tracking details to update. We will also notify you via email along the way with updates.
Express Shipping: $20.99; 3-7 business days.
All shipments are made with well known, reputable carriers.
We select the best carriers for your country including Fedex, DHL, UPS, USPS, Royal Mail, and more.
Please note that although shipping is free, you may be subject to, but not limited to: VAT, import duties and/or taxes,
which are levied once the package reaches the destination country.
In the event we are unable to process the address change directly on our system, usually because the package has already been shipped,
we will need contact our courier to make any modifications to the delivery address. Kindly observe, this process will delay the delivery time;
ESQUKI is not responsible for any delay in delivery due to an address change request by the customer.
The product(s) must be unused – in its original packaging with labels - and still in the same new condition as when you received.
Kindly note that you may be subject for the shipping expenses in returning this package to us.
ESQUKI does not take responsibility for any items lost during the return shipping. We cannot refund duties, taxes or shipping charges.
Return Shipping costs are the responsibility of the customer unless being returned due to damages or malfunction.
If you would like to process a return, please e-mail firstname.lastname@example.org and specify your name, address, and order number to schedule the return.
Our customer service team will advise you of the next steps and answer any questions.